We do not have a formal box-office at the venue, as we work from an off-site office. Stopping-in to buy tickets is only a good idea if you have really good luck. We are generally not at the venue. Tickets can be purchased over the phone or via our website. We understand this is an inconvenience for those of you who want to pay cash and apologize for the inconvenience to you.
Tupelo Music Hall offers seating for its performances based on the type of performance, number of expected guests and the comfort of our patrons. The types of arrangement generally fall into three categories: General Admission, Reserved Table Seating, and Reserved Theatre Seating. For more information on our seating arrangements, click here.
All tickets at Tupelo Music Hall are will-call tickets. You will receive an email confirmation upon successfully purchasing tickets. PRINT AND SAVE this email. Bring the confirmation to the show as proof that you have purchased tickets. Only this email is proof of your purchase. Don’t lose it. We do not mail your tickets to you.
Sold Out shows
Yes, if a show is posted as SOLD OUT, it is true that there aren’t any tickets available through Tupelo Music Hall. We do not have a waiting list. We do not sell tickets to third-party ticketing vendors. We do not buy-back tickets already sold, and we cannot resell tickets for people who do not show up.
Sometimes tickets become available because an artist doesn’t use the complimentary tickets given to them. This is the only situation in which we may have tickets at the last minute for shows that are advertised as sold out. The only way to get them is to arrive when doors open and hope you get lucky. We won’t oversell our shows so please don’t ask us to.
What If I cannot attend a show that I have purchased tickets for?
We fully recognize that sometimes life throws us a curveball and are aware of the fact that it stinks to buy tickets that you find yourself stuck with. Having said that, all sales are final. There are no refunds or exchanges for purchased tickets unless the show has been rescheduled or cancelled.
If you cannot attend a show but would like someone else to pick-up your will-call tickets, they will need your email confirmation to do so.
All ages shows
Tupelo Music Hall is an all-ages venue. It is up to the parent to decide what is appropriate for their children to see. EVERYONE needs a ticket.
Every ticket sold has a fee associated with it. The fee is over-and-above the posted ticket price. All fees are clearly outlined in our ticketing system. Fees are charged for each ticket, regardless of how the ticket was purchased.
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